Refund policy

No refunds on purchased art

Exchanges (if applicable)
We only replace items if they are defective or damaged, not for change of mind. 

Shipping
To return your product, you should mail your product to: Margaret Petchell Artist, 5 Keys Street, Belmont, AUK, Auckland 0622, New Zealand

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. in the case of an original painting or we cant guarantee that we will receive your returned item.